Shipping policy

Shipping Policy

At MODEXA, we aim to deliver your orders quickly and safely across India.

1. Order Processing Time
- All orders are processed within 1–2 business days.
- Orders are not processed on Sundays or public holidays.

2. Delivery Time
- Estimated delivery time: 3–7 business days depending on your location.
- Remote areas may take slightly longer.

3. Shipping Charges
- We offer Free Shipping on prepaid orders.
- Shipping charges (if any) will be displayed at checkout.

4. Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS or email.
- You can track your order in real-time using the provided link.

5. Delays
- Delivery may be delayed due to unforeseen circumstances such as weather, courier issues, or high demand.
- We appreciate your patience in such cases.

6. Incorrect Address
- Please ensure that your shipping address is correct.
- We are not responsible for orders delivered to incorrect addresses provided by the customer.

7. Failed Delivery Attempts
- Our courier partners may attempt delivery multiple times.
- If the order is not accepted, it may be returned to us.

8. Contact Us
For any shipping-related queries, contact us:

📞 +91 8302490873 (Call / WhatsApp Support)  
📧 modexahelp@gmail.com  

We aim to respond within 24 hours.